FAQ
How does ordering work?
We are a small cottage bakery operating out of a home kitchen. You can place your order through our website. We offer our baked goods twice a month (on the first and third week of every month), for delivery or pickup on Fridays and Saturdays. Limited quantities are made due to space, so please be patient with us as we scale up!
Where do you deliver?
We deliver with the Main Island of Alameda as well as Bay Farm. Zip Codes: 94501 & 94502
Do you offer same-day pickup?
We are a small-batch bakery and bake to order, so we don't offer same-day pickup at this time.
What is your refund or cancellation policy?
Since we bake everything to order in small batches, we kindly ask for at least 48 hours notice for cancellations.
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Cancellations made 48+ hours before pickup/delivery are eligible for a full refund.
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Cancellations within 48 hours are non-refundable, as ingredients have already been purchased and prep may have begun.
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No-shows or missed pickups are also non-refundable.
If there's ever an issue with your order, please reach out. We want you to love what you eat and will do our best to make it right!
What kind of ingredients do you use?
We bake with high-quality ingredients like Kerrygold butter, organic milk, etc. No preservatives, as everything is made for the day of delivery/pickup.
Do your baked goods contain allergens?
Many of our items contain dairy, eggs, gluten, or nuts. If you have allergies, please let us know before ordering.
Do you make custom orders or bulk quantities?
Yes! We love special orders for events or gifts. Please reach out at least 1-2 weeks in advance for custom requests.